We are looking for an Assistant Manager – Dispute Management to join our team.
Tasks & Responsibilities
– Implement strategies to handle disputes efficiently, minimizing legal actions and maintaining good relationships.
– Identify and manage cases of non-responsive, defaulting customers including late payments and dishonored cheques.
– Develop and execute action plans to address defaults, such as payment plans or legal proceedings.
– • Collaborate with the Collection Team to mediate and resolve conflicts.
– Manage customer suspension in instances of default.
– In coordination with Organizational Units collect and maintain accurate and up-to-date records of all required documentations.
– Submission and follow up of cases to the Rental Dispute Center and the Legal Affairs Department.
– Liaise with Legal Office and other concerned Organizational Units to any escalation or in the event of arbitration and litigation.
– Coordinate and collaborate with relevant Organizational Units to implement necessary actions following a court order or judgment (e.g. unlocking premises, disposing of assets, auctioning equipment, writing off, etc.).
– Handle all internal and external communications with relevant stakeholder.
– Manage the team and oversee daily operation,
– Ensure proper maintenance of record and reporting to the management.
Key Requirements:
– Bachelor’s degree in Law.
– Valid legal license is mandatory.
– Experience in dispute resolution, legal affairs, or litigation.
– Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures.
– Excellent Arabic & English communication skills.
Source: ae.linkedin.com
