Job Location:
Banana Island Resort Doha By Anantara
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Responsibilities
As a Beach Guru, you are responsible for ensuring that all Beach & Recreational area activities are completed in a timely and effective way, and your position will include key responsibilities such as:
– Follow all guidelines of the Recreation Department operational Sop’s and task lists as provided
– Organize, clean and maintain the entire Recreation Area and back offices,
– Carry out daily cleaning of the facility, plus weekly and monthly tasks as assigned by the Recreation Supervisor or Ass. Recreation Manager.
– Ensure that equipment is properly cleaned, stored and is secure when not in use.
– Take towels to and from the laundry ensuring an adequate operational stock is maintained at all times.
– Carry out other duties as required by management from time to time, such as but not limited to lateral service in other parts of the Hotel and overnight cleaning
– Ensure excellent customer service and standards at all times as well as behaving in a professional manner when on and off duty
– Maintain complete knowledge and comply with all the companies and department, policies and procedures
– Set up workstation(s) with necessary supplies along with maintaining cleanliness throughout the shift.
– Focus attention on guests needs while remaining calm and courteous, and accommodate to all guest requests expediently and courteously
– Full understanding of the Recreation’s activities and events Services
– Provide amenities services to Clubs and Hotels guests, as outlined in SOP or as directed by supervisor
– Ensure that the amenities are always available for our guests.
– Other Duties
– Perform all tasks as detailed in daily task list and check list
– Full understanding of the Recreation Facilities and activities.
– Maintain cleanliness and tidiness of work area of all times
– Participate in work related project teams
– Develop and maintain a strong working environment with the other departments.
– To have a complete knowledge of the products and services offered by the hotel, and in particular all the sports and leisure activities and equipment in the hotel.
– Ensure proper accounting procedures are followed when collecting of charging fees for Recreation
– Be prepared to assume other Recreation duties or responsibilities as requested by management.
– Drive revenues for the department.
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Source: qa.linkedin.com
